Privacy Policy

This Privacy Policy describes how Ola Pono Counseling collects, uses, and shares your information when you use our services, including those related to SMS messaging using local numbers (10DLC).

1. Information We Collect

We may collect the following information from our customers:

• Contact Information: This may include your name, email address, phone number, and mailing address.
• Payment Information: We may collect credit card numbers or other payment details if applicable.
• Usage Data: We may collect information about how you use our services, such as the messages you send and receive.

2. How We Collect Information

We collect information in the following ways:

• Website Forms: When you fill out forms on our website (e.g., contact forms, registration forms).
• Email Communication: When you communicate with us via email.
• Service Contracts: When you enter into a service contract with us.
• In Person: When you provide information to us in person.

3. Why We Need Your Information and How We Use It

We use your information for the following purposes:

• To provide and improve our services.
• To communicate with you, including scheduling and confirming appointments.  
• To process payments.
• To respond to your inquiries.
• To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information with the following parties:

• Service Providers: Third-party service providers who assist us in providing our services (e.g., payment processors, hosting providers).
• Legal Requirements: We may disclose your information if required by law or legal process.

Data Sharing Practices:

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with any third party for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

We do not share your information with third parties for promotional purposes.

5. Opting Out of Communications

You can opt out of receiving communications from us by:

• Replying STOP, UNSUBSCRIBE, or QUIT to our text messages.
• Unsubscribing from our emails by clicking the “unsubscribe” link in the email.

6. Accessing and Changing Your Information

You can request more information about our privacy practices or request changes to your information by:

• Calling us at 385.446.2466
• Emailing us at info@olaponocounseling.com
• Filling out the contact form on our website: https://olaponocounseling.com/communicate-with-us/.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or the messages you receive from us, please contact us. We are committed to addressing your privacy inquiries promptly.

Ola Pono Counseling

455 N University Avenue, Suite 201

Provo, Utah 84601

Phone: 385.446.2466

Email: info@olaponocounseling.com

Contact Form: https://olaponocounseling.com/communicate-with-us/

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Ola Pono Counseling, LLC, from 385-446-2466 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply **STOP** to unsubscribe at any time or **HELP** for assistance. You can also contact us at 385-446-2466 or info@olaponocounseling.com. Mobile opt-in information is never shared with third parties.